na BKTDB0412201300014 20131204104844.822 041213s2001||||mau| g | 001 0 eng d 013-041213001460 SBPKHAT [21] 658.401 2 658.401 2 KAP s Kaplan, Robert S. The strategy-focused organization : how balanced scorecard companies thrive in the new business environment / Robert S. Kaplan, David P. Norton. Boston : Harvard Business School Press, 2001. x, 400 hlm. : ilus. ; 24 cm. Indeks Termasuk bibliografi Perencanaan Norton, David P. SBPKHAT